3/30/2023 0 Comments Specialized airtool![]() ![]() All returns must be processed via our Return Centre before being shipped or returned in-store. To provide our customers with the flexibility and confidence to shop with, most of our products are eligible for return. Please leave detailed notes on your order so that we can ensure seamless delivery. Wyngit can have difficulty delivering to some address such as large condominiums, factories, businesses or military bases. If your order has not arrived after 2 business days, please reach out to Rider Support. Please provide a phone number to ensure a smooth delivery. After two missed deliveries, the package will be returned to Bicicletta and available for pick-up at our Broadway location. Missed deliveries will be attempted again the following business day (excluding holidays). Please consider your location during the evening when placing an order. Orders are delivered between 16:00 and 21:00. Orders placed after 1pm on Friday will be delivered the following Monday. Orders must be placed before 1pm to qualify. All of the above highlighted regions qualify for same day delivery, 5 days a week (Monday - Friday). Orders not collected within this timeframe will be cancelled and refunded to the original method of payment. Store pick-up orders that are completely fulfilled (all items are ready for pick-up) will be available for 7 days. Please bring a copy of your order confirmation and identification when you collect your store pick-up order. If it needs to be transferred between our store and shipping facility, it may incur a short delay. We will contact you when your item is ready. ![]() To contact us regarding an order sent to the US, please email us here. Please contact Rider Support before ordering if you are unsure the product will be right for you. All duties, brokerages and taxes incurred are the responsibility of the customer. Select items are available for US shipping. In-stock orders will be fulfilled within 1 business day. Please note: Trainer bikes are shipped and delivered on a pallet. In stock bikes are fulfilled within 3 business days. Please note: Multiple items in each category incur a charge per item. Thank you.*Oversized items include wheels (Under $500), floor pumps, select trainers, rims, work stands, car racks and various other items. Once your return is processed we will send you an email with your refund details. All refunds are issued to the original method of payment unless you selected to return for in-store credit. In most cases you will receive a refund sooner, but we estimate two weeks because of the time required for return shipping (up to 7 days), product inspection at our returns facility (up to 2 business days), and processing from your bank or credit card company (up to 5 business days). You can expect your refund within two weeks from the date you return your package. Therefore, a reduced refund will be issued for returns initiated over 30 days after delivery or received at our returns processing facility after 45 days*. If you return an item that was opened or shows signs of wear, we will issue a partial refund minus the original shipping charges and return shipping fees ) "Bicycles can not be Returned for refund" If your return is a result of a Continental Cycles error or defective product, we will refund the full cost of the merchandise and original shipping charges. We inspect all returned items when they arrive at our processing facility. We do offer rental bicycles if you need a bicycle for a only a few days (RATES HERE) Bicycles must be AS NEW when returned, (no dirty tires or scratches or dents). Due to he nature of our location and the typical short stays of most of our customers, bicycle purchases are final and can only be swapped for size or color within 24 hours. Bontrager accessories have a manufacture backed 30 Money Back Guarantee to the original purchaser( receipt required) Unused accessories can be returned for credit or swap within 30 days (receipt required). Continental Cycles > Pumps > Pump SPECIALIZED AIR TOOL ROAD ![]()
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